PAWS Chicago News item | PAWS Chicago

On PACE to Save More Lives 

Jan 16, 2025

PACE puts our pet population at our fingertips

Scared of traffic. Can’t climb stairs. Needs a harness. Likes to be petted this way, and definitely not THAT way! Every animal that comes through our doors has its own needs, preferences, and personality, but knowing how to relay that individualized information about thousands of pets to rotating volunteers and staff each week in two buildings is a tricky task. 

That’s where PACE comes in! Say hello to our new virtual pet tracking system, PACE (PAWS Animal Care and Enrichment), a custom-developed Salesforce platform. 

PACE allows our PAWS-force to spend less time searching for pertinent information and more time snuggling, playing, and walking. PACE puts each animal's likes and dislikes, behavior management plans, walks, visits, and medical requirements in one easy-to-use, digital tool so teams can prioritize pets who need attention the most. 

The launch of PACE provides a snapshot of our entire Medical Center and Adoption Center population and moves PAWS away from paper and whiteboards to digital tablets and computers. 

The evolution of PACE will allow PAWS to optimize staffing and volunteer schedules, introduce enrichment and behavior opportunities and ensure tailored care for every animal at PAWS. 

All of this and more was made possible by your lifesaving support. Thank you for being part of our PAWS community and making such a difference for homeless pets.