Emergencies (Outside Business Hours)

The Vidaah Vet Chat is only active during non-business hours from 5:30pm-8:00am CT. See below for instructions.

1. Log on to pawschicago.org/vidaah
   • Click here for Vidaah Account Instructions
      
2. Enter the login and password you created at the time you picked up your foster pet
    
3. Begin the chat with the Vidaah Vet
    
4. The Vet will provide you with information on how to handle the situation you are chatting about
    
5. If you have been advised to seek emergency medical care for your foster pet you will need to immediately proceed to one of the following hospitals for care:
    
   • Veterinary Emergency Group - 1114 S Clinton St. Unit B, Chicago, IL 
   • Veterinary Emergency Group – 755 W North Ave Chicago, IL  
   • Please do not proceed to any veterinary clinic unless the Vet service classifies the issue as an emergency and advises you to seek immediate medical care. Without this direction and authorization, you will be responsible for any charges you incur during an unauthorized vet visit.
      
6. Email us foster@pawschicago.org the morning after an emergency. We want to know how your foster pet is doing!

If your foster pet is lost or missing, please email us at lostfoster@pawschicago.org. Your email will be returned as soon as possible. 

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Is this an emergency?

Not sure if your foster pet is showing signs of a medical emergency?

Please refer to the Dog Signs of Medical Emergency and Cat Signs of Medical Emergency for more information.